Frequently Asked Questions

How can I place an order on Madistore?

To place an order on Madistore, simply select the product you are interested in and add it to your cart. Then proceed to checkout, where you will be asked to enter your shipping and payment information. Once payment is complete, you will receive an order confirmation via email.

What payment methods are accepted on Madistore?

We accept the following payment methods: credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay.

What shipping methods are available on Madistore?

We offer express shipping for all orders. Delivery times vary depending on the destination country, in Italy it takes 24 to 72 working hours, while for the rest of the European Union it takes 3 to 5 working days.

What are the shipping costs on Madistore?

Shipping costs depend on the country and the value of the order. At checkout, you will be shown the total shipping cost.

Can I make a return on Madistore?

Yes, we accept returns within 14 days of purchase, as long as the product is in perfect condition and has not been used. To make a return, simply contact our customer service and request the return instructions.

How can I contact Madistore customer service?

You can contact our customer service via email, phone or Whatsapp chat.

Do you offer discounts or promotions on Madistore?

Yes, we regularly offer discounts and promotions on our products. To stay up to date with our offers, sign up for our newsletter or follow us on social media.

How can I stay up to date on Madistore news?

You can stay up to date with Madistore news by subscribing to our Newsletter or following us on social media. You can also visit our website regularly to discover new products and offers.